Payment is due at the start of every session by cash, debit, or credit card. Paying at the start of the session allows the remainder of the time to be spent on the therapy, so that the session can end on time (at ten minutes to the hour). This policy helps to keep the entire therapy process within the allotted time frame so that all clients can be seen on time.

Most insurance companies cover psychological services provided by a psychologist, or services provided by therapists supervised by a psychologist. Please check with your insurance company to verify your particular coverage. All of our psychologists are licensed with the Order of Psychologists of Quebec (OPQ). Any unclaimed fees provided by a licensed psychologist may be claimed as medical expenses on your yearly income tax returns.

Kindly provide us with 48-hours’ notice if you need to cancel or reschedule your appointment to avoid being charged for the missed session. When you schedule a session, time has been set aside especially for you. If you need to cancel, please let us know at least 48 hours in advance so that the spot can be made available to others who may be waiting for an appointment. However, we understand that emergencies can happen. If you need to cancel an appointment because of an emergency, you will not be charged for providing less than 48 hours’ notice.

Many people are used to spending significant amounts of money on trips, pets, cars, and televisions, but they are not used to the idea of investing money into their own well-being. Therapy is an investment that requires not only your time, energy, and emotions, but also a financial commitment. Although therapy can appear expensive in the short-term, it can save you many costs in the long-term. For example, not seeking help can cost you continued emotional suffering; financial costs associated with taking medications, loss of productivity at working including needing to take sick days and missing opportunities for promotion; costs to your health associated with binge eating, smoking, drinking, or taking drugs to reduce stress; missed opportunities for developing supportive and intimate relationships with others such as romantic partners, friends, family members, and co-workers. Fortunately, the sooner that you make this investment, the longer you will have to enjoy its benefits.